Using Sound and Smell to Create a Customer Experience

Light some candles. Put on a little smooth jazz. Offer some chocolate strawberries. No, you aren’t about to get romantic with your special someone. You’re about to go on a hot date with improved Yelp reviews and customer retention. Sometimes, online and consumer-facing businesses focus exclusively on visual stimuli. They keep their shops relatively organized … Continue reading “Using Sound and Smell to Create a Customer Experience”

How to Savor Your Success

Remember that moment? You know, that little thing that signified a benchmark for personal success? Did you let it fly by? Maybe it was a next-level client, or generating higher revenue, or…heck…a new baby!  Well, guess what? You did it! Congratulations! …so, what happens next? For some reason, entrepreneurs have a tendency to wolf down … Continue reading “How to Savor Your Success”

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