Ever notice how fiercely loyal most iPhone users are? This loyalty goes way, way beyond just loving a product. It borders on religious fervor.
In this brief video I show you how this one example illustrates how to become invaluable and generate that same kind of loyalty from your boss and your customers.
Action Steps:
- Watch this video and ask yourself: “Do I have a clear understanding of my target market or what my boss truly wants?”
- Find out your boss’s MVAs (Most Valuable Activities). (If you need help, see Invaluable, pp.43-52)
- Ask your boss: “What can I do to make your job easier?”
- Do one thing to help your boss stay focused on his or her two MVAs, or to make his or her job easier.
- Share your perspective or ask questions on this page.
Principles to Learn:
- Understanding is very important when it comes to increasing your value in the marketplace.
- Understanding is more important than features.
- If you are employed, your “target market” is your boss.
- Your job is to help your boss stay focused in his or her most valuable activities.
- Asking the question: “What can I do to make your job easier?” is powerful for two reasons:
- You are communicating to the other person that you care.
- It gives you a wealth of understanding about him/her.