Big hair, leg warmers, VHS tapes, and the Roger Rabbit are best left in the past-tense. So are To-Do lists. Your list of chaotic, entrepreneurial regrets will never come back in style. Instead of reliving each blast from the past, try my super simple 90 seconds of small business goodness. It’s so good you won’t … Continue reading “The To-Don’t List for Busy Entrepreneurs”
Tag: Focused Business
How to Respond to Angry Customers in Small Business
Racing heartbeat, sweaty palms, furrowed brow—all sure signs you’ve been dealing with an angry customer. But that toxic situation is sure to go from bad to worse if you don’t know how to keep your cool. That’s why my super speedy slice will show you how to handle those hostile customers faster than you can … Continue reading “How to Respond to Angry Customers in Small Business”
How to Delegate Effectively in a Small Business
Entrepreneurs are natural-born do-it-yourselfers, tackling each and every task that comes their way. And while that attitude is admirable, it can be pretty ineffective, too. Luckily, my super-efficient small business slice will show you how to delegate effectively in under 90 seconds flat. Don’t you wish all solutions were this convenient?
Why It’s Good Business to Say No to Customers
Are some customers sucking the life out of you, draining your energy, time, and patience? Oddly enough, small business owners that say no to (some) customers tend to build better sales. My uber-speedy slice of small business advice will refuel and reignite your sales in a counterintuitive way. Careful! This one’s so hot it may … Continue reading “Why It’s Good Business to Say No to Customers”
G’Day Mate: A Customer Loyalty Story – Small Business Slice
Building customer loyalty in your small business is a lot like throwing a boomerang: just the right amount of effort can almost guarantee a return. Today’s lightning-quick video will show you what an Aussie business taught a Yank about how to keep customers coming back for more!
