Recently, I worked with lynda.com to develop a new series of courses designed to help you improve your career, job security and productivity. In the recently released course, Developing Your Business Savvy, I share why your understanding of your customers is absolutely critical to your career success. In this brief sample video I lay out … Continue reading “Five Reasons Customers are Boss”
Tag: Customer Service
What is the cause that drives your business?
Chaos is at the heart of every high-growth business. Chaos is a powerful stimulant for business growth. It’s also the leading cause of business failure. In this video, I share four critical steps I use with my CEO Coaching clients to channel and focus the power of chaos to their benefit.
What really determines the value of a company?
Chaos is at the heart of every high-growth business. Chaos is a powerful stimulant for business growth. It’s also the leading cause of business failure. In this video, I share four critical steps I use with my CEO Coaching clients to channel and focus the power of chaos to their benefit.
